Contact Info

37 Main Street
Charlton, MA 01507
P: 508-248-2239
F: 508-248-2378

Office Hours

Mon, Wed, Thu
7:30 AM - 5:00 PM
7:30 AM - 7:00 PM




Joanne Savignac
Virginia Porter
Assistant Collector
Monique Murray
Assistant Treasurer

Pay Bills Online


The Town Collector’s office is now using the services of Lighthouse Payment Services, Inc. Please mail your bills to:

Town of Charlton, Dept. 3320, P.O. Box 4110, Woburn, MA 01888-4110.

Please do not mail any payments to the Springfield address as we are no longer using the services of People’s United Bank. Thank you.

Tax Bill Payment Coupons

Tax bill payment coupons will now be sent two quarters at a time. No other notification will be mailed to you. Reminders will be published in local newspapers, posted on the Town’s website and the Local Access TV stations. Please mark your calendar with these dates.

NOTE: If your taxes are escrowed and are paid by your bank or mortgage company, you should continue to follow your established procedure with them. Most mortgage companies receive the information electronically, but some may still require you to submit a copy of your tax bill for processing.

This change is being made in an effort to save significant postage for the Town. If you have any questions please do not hesitate to call the Collector’s office at 508-248-2239.

Motor Vehicle Excise Tax

All vehicles in the State of Massachusetts are subject to an annual motor vehicle excise tax. All information provided on an excise tax bill comes directly from the Registry of Motor Vehicles. Bills are assessed on a calendar basis.

Motor vehicle excise tax bills are due and payable within thirty days from the date of issue. The excise rate, as set by statute, is $25.00 per thousand dollars of valuation. Percentages are as follows:

Year prior to model year:
Model year:
Second year:
Third year:
Fourth year:
Fifth year:

Excise tax bills are owed to the city/town where the vehicle/trailer was garaged as of January 1.

Demand bills will be issued for any excise bill not paid by the due date. Interest at a rate of 12% per annum will be charged from the due date to the date of payment. A $10.00 demand fee will be charged to each bill. If the demand bill is not paid within 14 days from the date of its issuance, the Collector's office sends the unpaid bills to the Town of Charlton's Deputy Collector. The Deputy Collector for the Town of Charlton is Jeffery & Jeffery, PO Box 720, 137 Main Street, Ware, MA 01082. Telephone (413) 967-9941.

The Charlton Collector's office takes the Driver's Privacy Protection Act seriously. Only with proper identification will information be provided.

For payment of past due excise taxes, please contact the Collector’s Office or Jeffery and Jeffery prior to making payment. All outstanding excise taxes must be paid in order to be released from the Registry of Motor Vehicles.

Municipal Lien Certificates

Please include the following information when requesting a CML:
  • Record name of property owner
  • Property address
  • Parcel ID
If you do not know the parcel id, please call the Assessor's Office at (508) 248-2233.

Send requests to: Town Collector, 37 Main Street, Charlton, MA 01507

Certificates are $25.00 per parcel. Make checks payable to Town of Charlton. Please include a self-addressed, stamped envelope with your request.

The Collector's Office has 10 business days by law in which to process a CML request. Please be sure to submit your request in ample time.

Real Estate and Personal Property Taxes

Real estate and personal property taxes are assessed on a fiscal year basis. The fiscal year begins on July 1st and ends on June 30th. At the Annual Town Meeting of May 15, 1995, Charlton voters approved the quarterly billing system. Bills are due on August 1, November 1, February 1 and May 1. Payments not made by these due dates will be subject to interest at a rate of 14% per annum from the due date to the date of payment. Payments are considered made when received by the Collector.

Preliminary bills are issued for the 1st and 2nd quarters (Aug. and Nov.). These bills are based upon 50% of the prior year's total. Any betterments that may have increased the bill or abatements or exemptions that would have reduced the bill are taken into consideration. The Board of Assessors may adjust this amount to reflect any known pending tax increase such as a prop. 2½ override or a new debt exclusion.

Actual bills are issued for the 3rd and 4th quarters (Feb. and May). The value of the property as well as the tax rate must show on the actual bill. This bill must also show the last date to apply for an abatement, which by law is February 1. Any unpaid amount(s) from the preliminary bill(s) will carry over to the actual bill(s).

If a bill has not been paid by May 1st (4th quarter), a demand notice will be issued. At present, the law provides for a $10.00 charge on any amount past due. A taxpayer has 14 days from the demand issue date to make payment. Payments not received by the demand due date then become subject to a tax taking.

Payments may be made as follows:
  • At Collector's Office: Mon., Weds., Thurs. 7:30 AM - 5 PM, or Tues. 7:30 AM - 7:00 PM
  • On-line: Pay Bills Online
  • Drop-box: located in front of Town Hall
Quarterly Payment Schedule
Issue Date Due Date
1st Quarter - July 1 August 1, 2016
2nd Quarter - October 1 November 1, 2016
3rd Quarter - January 1 February 1, 2017
4th Quarter - April 1 May 1, 2017
Payments not made by their respective due dates will accrue interest at a rate of 14% per annum. A demand charge will be added to any bills that remain outstanding after the May 1 due date.

Sewer User Bills

Sewer user bills are issued quarterly. Bills are due and payable within thirty days of issuance. Interest at a rate of 14% per annum will be charged on overdue accounts. If payment is not made, a demand notice will be issued with an additional charge of $10.00. Accounts remaining unpaid will be liened to the following year's real estate tax bill.

For questions on user charges call the Water/Sewer Commission at (508) 248-4953. For questions on billing, call the Collector's Office at (508) 248-2239.

Supplemental Real Estate Tax Bills

An additional real estate tax, known as the Supplemental Real Estate Tax may be issued to a taxpayer who has purchased a newly built home. If your real estate taxes are escrowed (paid on your behalf by your bank/mortgage company), you should make the mortgagee aware that these are additional taxes to your original real estate bill. Supplemental Real Estate Taxes are subject to the same collection procedures as that of a real estate bill, including the placement of a tax lien on the property.


FY 2018 tax rate: 13.50 per thousand

Pay Bills Online - Unibank

Tax Bill Payment Coupons

Forms and Documents


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